Welcome to our Christmas pre-order system

Click & Collect

IMPROVEMENTS WE HAVE MADE FOR 2021

This year we are proud to announce our new pre-order collection service.

Of course, we will still be offering our traditional personal service. However, with our new checkout area and collection system we hope to reduce waiting times by at least half.

Your Christmas pre-order will be assembled in front of you to give you flexibility on products, as well as a unique, personal product selection. 

If you have any other questions please do not hesitate to get in touch.  

KEEPING YOU SAFE IS OUR PRIORITY

When you check-out your order, you will be able to select a day and a time slot (AM or PM) to collect from your chosen Jesse Smith or W.J Castle shop. During the COVID-19 pandemic, your safety remains our top priority so we continue to follow all the Government guidelines regarding visiting our shops.  

THANK YOU IN ADVANCE FOR YOUR PATIENCE

As part of the guidelines around safe social distancing, when you arrive at your chosen collection shop, we will be allowing a limited number of customers into the shop at any one time. This is likely to mean that a queue will form outside of the shop at peak times. If possible, you may decide to avoid joining the queue by doing some other shopping but if you do have to wait, please accept our sincere apologies and gratitude in advance for your patience.

When you enter the shop, please do use the hand sanitiser provided next to the door. Please do also follow the current Government advice on safe social distancing and wearing a mask. At this challenging time, please keep safe, show care and respect for others so we can all enjoy a Christmas with our loved ones.

Thank you

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